Vision

• Being a pioneering Group A healthcare facility preferred in local and international arena by ensuring sustainability of targets already reached.

Mission

• Leading the sector with our top-end medical technology, competent team and multidisciplinary approach.
• Making client satisfaction-oriented healthcare service accessible for the population.
• Ensuring sustainability of quality service delivery.

Our Quality Policy

Our primary goal is to ensure safety of patients and employees in all processes.

• Our policy involves working in a measurable and evaluable manner based on the continuous improvement approach,
• Rendering quality and efficient services in diagnosis, treatment and patient care,
• Working in line with ethical principles.

Our aim

• We intend to develop and maintain quality culture of our hospital
• and to monitor implementation of local and international quality standards at our hospital.

Quality Studies

• All processes are conducted within scope of Quality Standards in Health and necessary studies are coordinated.
• We monitor efforts that serve corporate aims and goals.
• We manage continuous improvement activities in a systematic manner based on self-assessment.
• All events that threat safety of patients and employees are managed and monitored with Safety Reporting System.
• We manage the processes related to the risk management.
• Efforts for measuring satisfaction of patients and employees (surveys, assessment of survey results, improvement activities based on survey results, analysis of feedbacks of patients and employees etc.)
• Process management for quality indicators.

For Quality and Standard Services

• “First, The Human" Approach
• Continuous Improvement
• Teamwork
• Patient Oriented Approach
• Full Participation